Pre-order T&C's

Terms and Conditions (The serious bits):

1- Each product has been listed with the deposit amount shown in the listing and the RRP in the first line of the product description. Once you have placed your deposit, the outstanding amount will be due prior to shipping your product.

2-By placing an order for a deposit the deposit amount will be payable upfront (either £20/30).

3-Once the stock has landed in the UK and is ready to be shipped we will send you an email with a discount code, you will need to place a further order for the full RRP and the original deposit will be deducted using the discount code at checkout. You will have 14 days to pay the outstanding amount after notification or your deposit will be forfeited and we will no longer reserve your order. 

4-Estimated delivery is for the week commencing 26/09/2022, though we CANNOT guarantee this date due to elements out of our control. If the delivery is delayed you will be notified and kept up to date throughout.

5-If you use the deposit option to secure your purchase, you will need to pay the full outstanding amount in order for us to ship the product. 

6.a-Deposits are non-refundable, however once you have paid for the product in full, if you are dissatisfied when it arrives you can return it to us here and we will process a full refund for you (including the deposit) inline with our returns policy.

6.b- Alternatively you can email us at info@carterbags.com to cancel your order and forfeit your deposit.

For clarity: If you place an order using the deposit option but do not proceed with the full order you will loose the deposit, if you place your order but are dissatisfied with the goods once they have arrived- you can return them for a full refund.