This Uncomplicated Warranty Agreement is entered into between carterbags.com and the purchaser of the style: The Carter Laptop Bag in Black, Tan or Navy.
1. Warranty Duration:
- carterbags.com provides an Uncomplicated Warranty for a period of 12 months ("Warranty Period") from the date of purchase.
2. Uncomplicated Warranty Coverage:
- Seller guarantees that the Product will be free from defects in materials and workmanship during the Warranty Period.
- This warranty covers only defects that arise under normal use and does not include damage resulting from accidents, misuse, neglect, unauthorised modifications, general wear and tear, or heavy usage.
3. Easy Warranty Claims:
- Our Uncomplicated Warranty ensures a hassle-free experience for you. If you encounter a defect covered by this warranty, all you need is your original order details and order number.
- Notify Seller within the Warranty Period (12 months) and provide proof of purchase (receipt or order confirmation) along with a clear description of the defect.
- Please provide images and/or video of defects to info@CarterBags.com
4. Warranty Remedies:
- Seller's sole obligation under this warranty is to repair or replace, at its discretion, the defective Product or parts.
- Seller reserves the right to replace the defective Product with a new or refurbished unit of equal or greater value.
5. Warranty Exclusions:
- This warranty does not cover normal wear and tear, cosmetic damages, or damage resulting from improper care, accidents, or misuse.
- It also does not cover damage resulting from heavy usage beyond the product's intended capacity.
- The warranty is non-transferable and valid only for the original purchaser of the Product.
6. Shipping Costs:
- Buyer is responsible for any shipping costs associated with returning the Product to Seller for warranty service.
7. Entire Agreement:
- This Agreement constitutes the entire agreement between Seller and Buyer concerning the warranty of the Product and supersedes all prior and contemporaneous agreements, understandings, representations, and warranties.
8. Contact Information:
- Seller's contact information for warranty claims: email@example.com
By making a purchase, Buyer acknowledges that they have read and agree to the terms and conditions of this Uncomplicated Warranty Agreement.
Thank you for choosing carterbags.com. Your satisfaction and confidence in our products are our top priorities, and we look forward to serving you with the utmost care and professionalism.